Terms & Conditions t400 – A Complete Guide to Using Malaysia's Online Casino Platform

By accessing, registering for, or using any services provided by t400 through the official website or mobile application, you acknowledge that you have read, understood, and agree to be fully bound by these Terms & Conditions. If you do not agree with any part of this document, you are advised not to use t400's services.

T400 reserves the right to modify, update, or improve these Terms & Conditions at any time without prior notice. However, t400 will endeavour to inform members of any significant changes via registered email or in-platform notifications. Continued use of t400's services after any changes take effect will be considered full acceptance of the updated terms.

To register for and use t400's services, you must meet all of the following eligibility requirements without exception:

• You must be at least at least 18 years of age at the time of registration. t400 takes the protection of minors seriously and enforces strict age verification.
• You must be an individual who is resident in or physically located within Malaysia when using t400's services.
• You must have full legal capacity to enter into a binding agreement under applicable Malaysian law.
• You have never been dismissed, banned, or blocked from using t400's services by the platform administration previously.
• Your use of t400's services does not violate any laws, regulations, or orders applicable to you based on your location or legal status.

Registering for a t400 account is free and open to all eligible individuals in Malaysia. During registration, you are required to provide accurate, truthful, and up-to-date information, including your full name, an active Malaysian phone number, and a valid email address. Providing false or misleading information constitutes a serious breach of these Terms & Conditions.

Each individual is permitted to own and operate only one (1) account only on the t400 platform. Ownership of multiple accounts by a single individual — whether using different names, phone numbers, or email addresses — is strictly prohibited. t400 employs advanced detection systems to identify and block duplicate accounts. Any winnings accumulated through multiple accounts may be voided and the associated accounts terminated without notice.

• Your t400 account is for your personal use only and may not be transferred, shared, or sold to any other party.
• You are solely responsible for all activities that take place within your t400 account.
• T400 reserves the right to request identity verification documents at any time for compliance or security purposes. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account termination.
• You must notify t400 immediately if you become aware of any unauthorised access to your account or any security breach.

T400 supports a wide range of local Malaysian payment methods for the utmost convenience of our members. All deposit transactions are securely processed using 256-bit SSL encryption and are typically completed in under two (2) minutes for e-wallet methods.

The payment methods currently accepted by t400 are:

• Touch 'n Go eWallet – The most popular deposit method among t400 Malaysia members.
• GrabPay – Instant deposit via your Grab app.
• DuitNow QR – Payments processed via the DuitNow system, supported by all major Malaysian banks.
• Boost – A fully supported local Malaysian e-wallet.
• ShopeePay – Convenient payments via the Shopee app.
• FPX (Online Banking) – Includes Maybank2u, CIMB Clicks, and other Malaysian banks supported via the FPX system.

The following deposit terms apply to all t400 members:

• The minimum deposit per transaction is RM 20.
• All deposits must be made using a payment method registered in the member's own name. Deposits from third-party accounts are not permitted.
• T400 does not impose any hidden fees or additional charges on deposits. However, your payment service provider may apply their own charges — please check with your provider.
• If a technical issue occurs during the deposit process, please contact t400 support immediately along with proof of the transaction (a screenshot or reference number).

T400 is committed to processing all valid withdrawal requests promptly and transparently. Your winnings belong to you, and t400 ensures a fair withdrawal process with no unwarranted rejections.

• Withdrawals to e-wallets (TnG, GrabPay, Boost, ShopeePay, DuitNow) are typically processed within 5 to 15 minutes after the request has been approved.
• Withdrawals to a bank account via FPX typically take between 30 minutes to 2 hours subject to the operating hours of the respective bank.
• T400 VIP members enjoy priority withdrawal treatment with faster processing times.
• The minimum withdrawal amount per request is RM 30.
• Withdrawals must be made to the same payment method used for the deposit, or to a verified account held in the same member's name.
• T400 reserves the right to request additional identity verification before processing withdrawals that exceed certain limits, in line with applicable AML (Anti-Money Laundering) policies.

T400 offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to specific terms and conditions stated alongside each offer. The following general principles apply to all t400 bonuses:

• Each bonus may only be claimed once per member, unless otherwise stated in the terms of the respective bonus.
• The welcome bonus is available exclusively to new members registering for the first time and making their first deposit.
• Most bonuses are subject to wagering requirements that must be met before bonus winnings can be withdrawn. The specific wagering requirements are stated in the terms of each promotion.
• T400 reserves the right to void any bonuses claimed improperly, including through the creation of multiple accounts or exploitation of promotions.
• Bonus funds cannot be withdrawn directly — they must first be used to play eligible games until the wagering requirements have been met.
• Any bonus-related disputes must be submitted to t400 support within 7 days of the bonus offer's expiry date.

T400 is a community that values courtesy and mutual respect among its users. All members are expected to uphold the conduct standards set out below to ensure a comfortable and enjoyable environment for everyone. The following are strictly prohibited on the t400 platform:

• The use of automation software, bots, or any technological means to gain an unfair advantage in gameplay.
• Fraud, identity misrepresentation, or the provision of false information in any form to t400.
• Exploiting technical bugs or system errors to obtain illegitimate winnings. Any bugs discovered must be reported to t400 immediately.
• Any attempt to transfer funds between different t400 accounts for the purpose of money laundering or illicit fund movement.
• Abusive language, threats, or harassment directed at t400 staff or other players through any communication channel on the platform.
• Any activity that could compromise the security, integrity, or reputation of the t400 platform.

T400 believes that online casino gaming should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. We are committed to promoting healthy and responsible gaming practices among all our members.

As part of this commitment, t400 provides the following self-control tools to all members at no additional cost:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your gaming spending in check.
• Session Time Limit: Receive automatic reminders when a gaming session exceeds the duration you have set for yourself.
• Forced Break: Take a break from the platform for 24 hours, 7 days, or 30 days whenever you need one.
• Self-Exclusion: Choose to permanently exclude yourself from the t400 platform for an extended period if needed.

If you or someone you care about is showing signs of problem gambling, please reach out to t400's trained support team for assistance. For more information, visit the Responsible Gaming ours.

T400 employs the latest security technology to protect all member data and transactions. All communications between you and the t400 platform are secured with 256-bit SSL encryption — the same standard used by Malaysian banking institutions. All personal member data is processed and protected in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

• You are solely responsible for maintaining the confidentiality of your t400 account password and login credentials.
• Never share your login credentials with anyone, including t400 staff. The t400 support team will never ask for your password.
• Use a strong, unique password for your t400 account, and update it regularly to keep your account secure.
• Enable two-factor authentication (2FA) where available for an added layer of security on your account.
• Contact t400 support immediately through official channels if you suspect your account has been accessed without your authorisation.

For complete information on how t400 collects, uses, and safeguards your personal data, please refer to Privacy Policy t400.

Either you or t400 may terminate a member account at any time, subject to the following conditions:

• Termination by Member: You may request account closure at any time by contacting t400 support. Any available account balance will be withdrawn via the standard withdrawal process once all outstanding bonus or wagering requirements have been fulfilled.
• Termination by t400: t400 reserves the right to suspend or terminate a member's account immediately and without prior notice in the event of a Terms & Conditions violation, confirmed fraud, or any threat to the security of the platform.
• Voluntary Termination (Responsible Gambling): Members who request self-exclusion for responsible gambling reasons will have their account balance returned upon completion of the required verification process.

T400's services are provided on an "as is" basis without any express or implied warranties or guarantees, to the extent permitted by applicable Malaysian law. t400 is not liable for:

• Any financial losses arising from gaming activity on the t400 platform, including losses resulting from fluctuations in in-game fortune.
• Service disruptions caused by factors beyond t400's control, such as internet infrastructure failures, payment service provider outages, or natural disasters.
• Unauthorised access to a member's account resulting from the member's own negligence in safeguarding their login credentials.
• Any game outcome that has been technically completed and is valid under the rules of the relevant game.

T400 strives to ensure the platform operates without interruption. However, periodic maintenance may be required, and t400 will endeavour to notify members in advance of any scheduled maintenance windows.

T400 reserves the right to modify these Terms & Conditions at any time to reflect changes in business operations, legal requirements, or industry best practices. Any significant changes will be communicated to members through:

• A notification email will be sent to your registered email address.
• In-platform notifications when you log in to your t400 account.
• Update the "Last Updated" date at the top of this Terms & Conditions document.

Continued use of the t400 platform following notification of any changes shall be deemed as full acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account in accordance with the procedure set out in Section 10.

If you have any questions, concerns, or complaints regarding t400's Terms & Conditions, our support team is available to assist you at any time:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the t400 website
• WhatsApp: Reach us via the official number listed on the t400 support page.

All communications with t400 support are conducted in Bahasa Malaysia or English. We are committed to responding to every enquiry thoroughly and within a reasonable timeframe. Payment and account-related issues are typically resolved in under 30 minutes during peak operating hours.